Booking Information

How to Book

Please book your tickets carefully as there will be no refunds or exchanges provided.

At Tickets for all venues can be on our website. A credit card fee applies.

In Person
At the iSites in Hastings, Havelock North and Napier.  Hastings and Havelock North i-SITES are the primary accommodation service and tourism information provider. 

By Phone
Call the Hastings iSite on 06 873 5526, the Havelock North iSite on 06 877 9600 or the Napier iSite on 06 834 1911.

Tickets for all performances at the Century Theatre can also be purchased directly from Ticketek at, or freephone 0800 842 538, or by visiting the Napier Municipal Theatre box office, Tennyson Street, Napier. Postal charges and credit card fees may apply. 

Door Sales
Door sales are subject to availability. Any remaining tickets will be available for
purchase at the performance venue, one hour prior to the start of each show. Door
sales may be purchased with cash, EFTPOS, Visa or Mastercard (a credit card fee applies).

Tickets, Seating & Other Information
Doors will open 30 minutes prior to each performance.

General Admission: With the exception of Premier Ticketing, all tickets to all venues are
unallocated General Admission. 

Spiegeltent Premier Seating: For an additional $10 per ticket, Premier ticket holders will be able to choose seats in a dedicated Premier Seating area (our selection of the finest seats in the tent), complete with a cushion for your comfort. Please note that Premier tickets do not correspond to an individual seat number, so if you arrive right before the show, your choice of seats will be limited to the seats remaining in the Premier seating area.

Spiegeltent Family Show Seating: For selected family shows in the Spiegeltent, General Admission will include standard seating in an area closest to the stage with cushions on the floor. We hope this will provide a better viewing experience for children. We encourage adults to refrain from sitting in the cushioned area.

Concession Tickets & Family Passes
Selected shows offer concession pricing for:
• Senior citizens
• Full time students
• Children (1-12 years)
• Family passes (2 adults + 2 children, or 1 adult + 3 children)
Proof of age or student ID may be required at the event for concession tickets.

All venues are accessible for wheelchair users.

If you have any you have issues once you have purchased your tickets, please contact the festival office on 06 651 2487 between the hours of 9am – 4pm or email the team.

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