Ticket & Seating Information

Tickets, Seating & Other Information

General Admission: All seating in all venues is unallocated General Admission.  Doors will open 30 minutes prior to each performance.   LIMBO has A and B reserve seating and is performed in the round.  A reserve are the first five rows closest to the stage.  

Spiegeltent Family Show Seating: For selected family shows in the Spiegeltent, General Admission will include standard seating and an area closest to the stage with cushions on the floor. We hope this will provide a better viewing experience for children. We encourage adults to refrain from sitting in the cushioned area.

Concession Tickets & Children's Pricing
Concession tickets apply to Gold Card holders, Community Service Card holders and full-time students with ID.  Proof of concession eligibility is required at the point of sale and/or when entering the venue.
Selected shows have Children's Pricing for age 16 and under.  For these shows babies under 1 may sit on a parent's lap.

Usher Assistance
Our ushers are available to assist you in finding your seats and to deal with any health and safety issues. They are available before, during and after the show and should be your first point of contact for any questions.

All venues are mobility accessible.  If you require a wheelchair space or have any other concerns around mobility, please advise us via email at tickets@hbaf.co.nz at the time pf purchasing your tickets. 

Show Times and Latecomers
We recommend that you arrive at the venue at least 30 minutes prior to the start of the show.  This will give you time to get a drink and find your seat before the performance begins.  Some shows do have a lock-out policy and latecomers may not be admitted until a suitable break in the performance.  

Photos/Videos/Mobile Devices
The use of mobile phones or other photography or recording devices is not permitted during the shows. We have an official festival photographer and will post photos and updates on our Facebook page regularly. 

If you have any you have issues once you have purchased your tickets, please contact the festival office on 06 651 2487 between the hours of 9am – 4pm or email the team.





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