Ticket & Seating Information

The Festival is operating under Covid-19 Orange Guidelines.  Exact details will be communicated to all ticket holders approximately 48 hours prior to each performance. 


Seating, Concessions, Groups and Families

Entry to the theatre auditorium will start 30 minutes prior to each performance.  We recommend you arrive with all the people in your bubble at the same time and absolutely no later than 30 minutes prior to show start.

We will operate under Covid-19 Alert Orange Guidelines and admission into the venue and the auditorium will be carefully managed to adhere to current guidelines from each venue. 


Opera House tickets have numbered seating (A Reserve, or B Reserve Sections)
All other tickets are General Admission. 

Concession & Children's Pricing

Concession prices apply to SuperGold Card holders, Community Service Card holders and fulltime students (with valid ID). Selected shows have Children’s Pricing for age 12 & under. For these shows babies under 1 may sit on a parent’s lap. Many shows have audience age recommendations, please refer to these before making a booking.

Corporate Packages

For enquiries regarding corporate hosting packages, including food
and beverage, contact rachel@hbaf.co.nz.

Show Times & Latecomers

We recommend you arrive at the venue in plenty of time and absolutely no later than 30 minutes prior to the start of the show. At Toitoi venues, food and drink is available 2 hours prior to the start of each evening performance. This will give you time to enjoy some of our great hospitality offerings and be guided to your seats in good time. All shows are now delivered without an intermission and no hospitality offering will be available after the show.

Latecomers may not be admitted unless there is a suitable break in the performance. Latecomers will NOT be able to join members of a previously admitted bubble, and will have to be seated as instructed by venue hosts.

Photos / Videos / Mobile Devices

The use of mobile phones or other photography or recording devices is not permitted during performances.  We have an official festival photographer and videographer and will post photos and updates on our Facebook page regularly.

Important Information

Tickets may be sold by a variety of ticketing agents. Booking or service fees and processing charges may apply.

Information in this programme is correct at the time of printing. The Festival reserves the right to alter without notice any events, programmes and artists. Ticket prices include GST. All sales are final and there are no refunds or exchanges, except as required by law. All ticket purchases are subject to availability and the best seats at the time of purchase.

If you have any queries or ticketing issues, please contact the Festival office on 06 651 2487 or email info@hbaf.co.nz


Due to the current situation the Festival will be delivered under Covid-19 Alert Orange Guidelines, and implemented by the venue and Festival teams. We take the health and welfare of our visitors and teams very seriously. We will follow Ministry of Health advice on Covid-19 and encourage all our patrons to do the same.

Please do not attend a show if you are awaiting results of a Covid-19 test, are currently subject to an isolation period, or are feeling unwell.  Masks will be mandatory when moving throughout the venues.  Should there be any need to cancel due to Alert Level changes please check our website regularly. 

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